Shipping Policy

1. Processing Time  
   - Orders are processed within [2-4] business days for items already in inventory. 

   -  For customized orders, the expected processing time can range from [2-4] weeks.
   - Orders placed after [5 pm mountain] time will be processed the next business day.

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2. Shipping Methods & Delivery Times  
   - Standard shipping: [5-8] days  
 

3. Shipping Fees  
   - Free shipping on orders under [$15].  
   - Standard shipping fee for orders over [$15].  
   

4. Order Tracking  
   - Once shipped, you’ll receive a tracking number via email.

 

5. Shipping Restrictions  
   - We do not ship [overseas].  

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Return & Refund Policy

1. Eligibility for Returns  
   - Seller must be contacted prior to the return as some items are not eligible for return.

   - Items must be returned within [7] days of delivery.  
   - Items must be unused, in original packaging, and have tags attached.  

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2. Return Process  
   - Contact our support team by email at [mdb_vict@hotmail.com] to initiate a return.  
   - You will be contacted with further details.  

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3. Refunds  
   - Refunds will be processed within [7] days after receiving the returned item.  
   - Refunds are issued to the original payment method.

 

4. Non-Returnable Items  
   - [Items such as bookmarks, custom items. etc. are non-returnable. However, some items have exceptions. Contact us for further details.]  

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5. Exchanges  
   - No exchanges.