Shipping Policy

1. Processing Time  
   - Orders are processed within [2-3] business days for items already in inventory.  For customized orders, 
   - Orders placed after [5 pm mountain] time will be processed the next business day.

​

2. Shipping Methods & Delivery Times  
   - Standard shipping: [5-8] days  
 

3. Shipping Fees  
   - Free shipping on orders under [$20].  
   - Standard shipping fee for orders over $20: [$8].  
   

4. Order Tracking  
   - Once shipped, you’ll receive a tracking number via email.

 

5. Shipping Restrictions  
   - We do not ship [overseas].  

---

Return & Refund Policy

1. Eligibility for Returns  
   - Seller must be contacted prior to the return as some items are not eligible for return.

   - Items must be returned within [7] days of delivery.  
   - Items must be unused, in original packaging, and have tags attached.  

​

2. Return Process  
   - Contact our support team by text at [(505)-970-0470] to initiate a return.  
   - You will be contacted with further details.  

​

3. Refunds  
   - Refunds will be processed within [7] days after receiving the returned item.  
   - Refunds are issued to the original payment method.

 

4. Non-Returnable Items  
   - [Items such as bookmarks, custom items. etc. are non-returnable. However, some items have exceptions. Contact us for further details.].  

​

5. Exchanges  
   - Exchanges are accepted for defective or incorrect items.